Return & Refund Policy

Your satisfaction matters to us. Please read our return and refund policy below.

Due to the Nature of Our Products

Because Meeras Organic products are consumable herbal/wellness goods, for health and hygiene reasons we can only accept returns on items that are unopened, unused, and in their original sealed packaging, within 7 days of delivery.

Damaged or Wrong Item

If your order arrives damaged, defective, or you received the wrong product, please contact us within 48 hours of delivery with your order number and a photo of the item. We will arrange a free replacement or a full refund — no questions asked.

How to Request a Return

• Email us at meerasorganic@gmail.com or WhatsApp 0331 5444385
• Include your order number and reason for return
• We'll confirm pickup or return shipping instructions

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed within 5–7 business days, either back to your original payment method or as store credit, as you prefer. For Cash on Delivery orders, refunds are issued via bank transfer or EasyPaisa/JazzCash.

Order Cancellations

Orders can be cancelled free of charge before they are dispatched. Once shipped, the standard return process above applies.

Questions? We're happy to help — reach out any time.